Mobile App: 

• Go to the account icon from the tab bar at the bottom of the screen by clicking on the same.
• Select the “Service Requests” option.
• Two options “Article Request” and “Purchase Suggestion” will appear.
• Click on the option more suitable for your requirements.

Web App: 

• Click on the account button on the top right of the screen.
• A popup with profile information and the option of “Service Request” will show.
• Select “Service Request”. 
• Two options “Article Request” and “Purchase Suggestion” will appear as two expandable forms.
• Fill out the form as per your requirement by filling in the necessary details.